The Backbone of Apple’s AI Strategy and Business Model

Hello Cyber Builders 🖖

In my previous essay on the driving force of AI, I explored the broader landscape of how artificial intelligence shapes industries.

If you missed it:

Today, I want to zoom in on a specific example that encapsulates much of what makes AI so powerful and transformative: Apple’s latest iPhone release.

(Don’t drop reading here, it’s not “just” about the iPhone)

It isn’t just about incremental hardware upgrades or sleek new designs. It’s a glimpse into how AI deeply integrates into an ecosystem built around hardware, privacy, and long-term user utility. Apple has been known for taking slow, deliberate steps with new technologies, and this approach is no different. AI is no longer a distant future concept; it’s embedded in the products millions use daily.

Yet, it’s easy to overlook the significance of this integration.

Some critics may dismiss these AI features as minor, joking that Apple uses powerful technology to personalize emojis or perform small tasks. However, that skepticism once surrounded the original iPhone—people questioned the absence of features like copy and paste. Apple’s method has always been to start low-profile, refine their understanding, and scale over time.

In this post, I’ll unpack Apple’s strategic approach to AI: how they integrate it into their hardware, how their long-term commitment to privacy strengthens their AI offerings, AND their business model of selling hardware.

Apple has always been a hardware-first company. From the beginning, it has built its business around designing and selling premium devices—iPhones, Macs, iPads, and more. But it’s not just about making products; it’s about owning the entire ecosystem (like it or not, but it works).

Apple’s vertical integration means it controls nearly every aspect of its hardware, from the chips that power its devices to the operating systems that run them, even down to its retail and distribution networks. This gives it a unique advantage when directly embedding new technologies like AI into its hardware.

Apple’s approach stands out in an industry where AI is often viewed as purely software-driven. While many companies are building cloud-based AI models that live on external servers, Apple embeds AI directly into the hardware, starting with custom AI chips in their latest iPhones. These chips allow for on-device processing, meaning that AI can work faster and more efficiently because it’s integrated into the phone’s physical design. And this isn’t just about speed—on-device AI processing also means greater user privacy. Sensitive data never leaves the phone, ensuring your information stays with you even when AI is at work.

Apple’s decision to embed AI so deeply into its hardware ties directly back to its business model. Apple makes most of its money selling hardware, and by making AI an intrinsic part of that hardware, they’re using this powerful new technology to strengthen its core business.

AI is no longer just an add-on or a gimmick; it’s something that enhances the experience of using Apple products, which in turn makes the hardware itself more valuable to consumers.

And eventually, will make you buy more iPhone

Of course, critics have questioned whether Apple’s use of AI is too limited. After all, some of the earliest AI features in the iPhone were personalized emojis—not exactly groundbreaking in the grand scheme of artificial intelligence.

But this isn’t a one-off gimmick. Apple has a history of starting with simple, focused technology applications and gradually expanding them as it refines its approach. Remember the early iPhones? People mocked the absence of basic features like copy and paste or other fancy features.

Still, Apple’s methodical, deliberate strategy paid off over time, and the iPhone became a dominant force in the smartphone industry. AI, in Apple’s hands, is taking a similar path. They aren’t rushing to implement the flashiest, most headline-grabbing AI features.

One of the core elements that sets Apple apart in the AI race is its commitment to privacy. In an age where data is the most valuable currency, Apple has consistently positioned itself as a privacy-first company, selling more “privacy enabled” hardware.

From handling device data to incorporating AI, Apple is hyper-focused on ensuring user privacy isn’t compromised. And this focus is no small detail; it’s one of the reasons users trust Apple products over others in a crowded tech landscape.

Apple’s on-device AI processing is critical. While many companies funnel data to the cloud for AI models to process, Apple keeps things local. With the latest iPhones, AI chips handle much of the processing on the device.

Why does this matter? It means your sensitive data—whether it’s your voice commands, photos, or private interactions—never has to leave your phone. The AI features can function without sending that data to a server, reducing the risk of data leaks or breaches.

This is more than just a tagline for Apple—it’s a deliberate design choice. They don’t want AI at the cost of privacy, and they’ve been clear about that. Apple’s keynote announcements consistently highlight that your data is never stored or shared.

And it’s not just about preventing your data from leaving the device. Apple’s broader AI infrastructure is also designed to handle data securely. They’ve implemented confidential computing in their data centers, which adds an extra layer of encryption to protect user data even during processing.

Apple isn’t just layering AI onto its products as a cool feature—it’s embedding AI in a way that protects and respects user privacy. Apple’s strategy reflects a deeper understanding of what matters to consumers: trust.

Apple has taken a significant step forward in AI privacy by introducing Private Cloud computing (PCC). This system is designed to handle AI tasks securely in the cloud while maintaining the company’s industry-leading privacy standards. PCC aims to allow private AI processing in the cloud without sacrificing user data security, even when working with large foundation models.

More on this topic: https://security.apple.com/blog/private-cloud-compute/

At its core, Private Cloud Compute operates on custom-built servers powered by Apple silicon, which directly extends the hardware security technologies found in devices like iPhones and iPads—such as the Secure Enclave and Secure Boot—into their data centers. This ensures that user data remains private, even during cloud-based AI processing. The system uses a hardened operating system based on iOS and macOS foundations, with a highly narrow attack surface to minimize vulnerabilities.

Apple has excluded standard data center administration tools (e.g., remote shells) typically used for system management and replaced them with privacy-first components. These components only provide operational metrics, ensuring that even system administrators have restricted server access.

The PCC system also employs stateless computation, meaning user data is processed only to fulfill a specific AI request and is immediately deleted afterward. Notably, user data is never accessible to Apple—not even to administrators with physical access to the hardware.

To make this system as secure as possible, Apple set stringent technical requirements for PCC:

1. End-to-end encryption: Data is encrypted from the time it leaves the user’s device to the time the PCC node processes it. Only the PCC nodes, cryptographically verified by the user’s device, can decrypt this data, keeping it secure throughout its journey.

2. Stateless operation: The PCC node deletes all user data once a task is complete. No information is retained after the AI task is finished.

3. Enforceable guarantees: The system ensures that only pre-authorized code can run on PCC nodes, verified by the Secure Enclave. This includes strict integrity protection measures that prevent tampering or unauthorized code from executing during runtime.

4. Hardened supply chain security: Apple tightly controls the manufacturing and setup of these PCC nodes to prevent any physical attacks on the servers, from tampering with hardware components to unauthorized access attempts.

By deploying these innovations, Apple ensures that even as AI grows more powerful, privacy remains at the forefront of its approach. This unique system demonstrates that secure, cloud-based AI processing can be achieved without compromising user trust.

Apple is known for its closed ecosystem, but when it comes to AI, it is taking a more open-minded and collaborative approach. In a move that contrasts with its traditionally secretive culture, Apple has begun open-sourcing parts of its AI research, including the recent release of its foundation models for various tasks. This step highlights Apple’s commitment to advancing AI and sharing knowledge with the broader community—something entirely new for the company.

From Apple’s Blog Post – Ratio of “good” and “poor” responses for three summarization use cases relative to all responses. Summaries are classified as “good”, “neutral”, “poor” given the grader’s scores across five dimensions. A result is classified as “good” if all dimensions are good (higher is better). A result is classified as “poor” if any dimensions are poor (lower is better).

Apple introduced its foundation models for AI in a blog post on its Machine Learning Research website. These models are designed for real-world applications, ranging from natural language processing to image generation, and have been benchmarked against leading models in the industry. Apple focuses on delivering high utility, practical AI features that seamlessly integrate with its devices, continuing its tradition of making technology accessible and user-friendly.

In addition to releasing models, Apple has published its open-source code on GitHub, allowing developers and researchers to experiment with, contribute to, and improve on these models.

Apple is also benchmarking its models against existing solutions, showing great results but acknowledging areas for potential improvement. This approach reflects a level of transparency that is refreshing for Apple. In its research blog, Apple shares performance comparisons with other popular models, and while it highlights its strengths, it also discusses areas where its models could evolve.

This is a significant shift for Apple, which has often been criticized for its closed development environment. By offering its AI models publicly, Apple is fostering a more collaborative AI research culture that benefits not just its ecosystem but the entire AI and machine learning community.

Apple’s approach to AI reflects its deliberate, long-term strategy. Rather than rushing to adopt the flashiest features, it has chosen to integrate AI deeply within its hardware ecosystem, ensuring privacy and security remain central. From on-device AI processing to groundbreaking innovations in confidential computing, Apple is creating a model for implementing AI responsibly without compromising user trust.

Apple’s openness to releasing AI models and benchmarking them against industry standards marks a significant shift in its traditionally closed-off culture. By engaging with the broader AI community, Apple is demonstrating that it is not only leading the charge in innovation but also open to collaboration and continuous improvement.

However, Apple has not forgotten to foster its business: Selling “AI-enabled” hardware is super aligned with that strategy.

Tell me what you think about it.

Laurent 💚